As you know on 14 June I transferred my registration to a newly acquired vehicle. The following day I had an accident in Killingly, Connecticut on Interstate 395. I am compelled to drop you this note to thank you and your staff for the excellence in the assistance they provided in handling both events. In particular they made the filing of the claim with the carrier Arbella quickly, efficiently and stress free. In my professional experience dealing with the insurance industry I have found that not all organizations are compelled and/or capable of the exceptional level of service I experienced with your organization.