Privacy Policy

Information you give us. When you request a quote, complete an intake or contact form, or otherwise reach out through the Site, we collect the information you provide, such as your name, address, email address, phone number, date of birth, driver license number, vehicle and property details, and current insurance information. We collect only what is needed to respond to your request and to prepare accurate insurance quotes.

Information collected automatically. When you visit the Site, we and our service providers may collect limited technical information, such as your IP address, browser type, device information, and the pages you visit. We may use cookies and similar tools, including analytics services, to understand how visitors use the Site and to improve it. You can set your browser to refuse cookies, though some parts of the Site may not work as intended.

We use the information we collect to:

• Prepare and provide insurance quotes you request
• Respond to your questions and requests
• Place, service, and renew insurance policies for our clients
• Operate, maintain, and improve the Site
• Comply with legal and regulatory obligations that apply to a licensed insurance agency

To quote and service insurance, we share relevant information with insurance carriers, rating and quoting platforms, and other service providers who help us do that work. We also share information when required by law, regulation, or legal process, and to protect the rights and safety of our clients, our agency, and others.

We do not sell your personal information.

When you give us your mobile phone number and agree to receive text messages from us, we use that number to send you texts about quotes you requested, your policies, appointments, billing, claims, and related service matters. Our texting program runs through a messaging platform provider, and we share your number and message details with that provider and with phone carriers only as needed to deliver the messages.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can stop texts at any time by replying STOP to any message from us. Reply HELP for help, or call us at (978) 975-1300. The Terms of Service page on this Site carries the full terms of the texting program.

We maintain administrative, technical, and physical safeguards designed to protect the personal information we collect, consistent with Massachusetts data security requirements. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to protect your information against unauthorized access, use, or disclosure.

The Site links to outside websites, including insurance carrier and quoting partner sites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies before providing information to them.

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the date above. Continued use of the Site after a change means you accept the updated policy.

Questions about this Privacy Policy or about how we handle your information:

Segreve & Hall Insurance Associates, Inc.
1 Tech Dr, Suite 135 Andover, MA 01810
(978) 975-1300
info@segrevehall.com